Solutions that connect to your existing communications systems with ease
Secure storage solutions including an innovative managed service system to ensure capture
Fully networked archiving facilities combined with flexible access for replay
Speed, accuracy and reliability are prerequisites of any solution designed for the emergency services or other safety-focused organisations. With a long history of working with police, fire, coastguard, transportation and construction services, Red Box Recorders understands your needs.
We help organisations comply with internally and externally enforced regulations and standards which require the capture of important communications for record keeping.
emergency calls in UK (2014)*
*BT.com, May 2014
employed in the NHS (2016)*
*ONS - EMP03: Public sector employment by industry
arrests in ENG & WLS (2015)*
*Home Office National Statistics - Police powers and procedures England and Wales 2015
We record communications across control & incident rooms and workers in the field, with the ability to verify important details, reconstruct events for evidence gathering, and improve quality and training procedures.
Capture, store, and replay communications in a secure, controlled environment. Recordings are stored indefinitely with easy access to let you accurately reconstruct incidents and replay conversations
Our high quality Managed Service helps you to control your recordings with tools to proactively monitor and maintain all communication
Ensure training needs and targeted coaching is facilitated with customer service quality evaluation against custom criteria