This website is not intended for children and we do not knowingly collect data relating to children.
All data handled by Red Box Recorders will be done so in accordance with UK data protection principles, that is to say it will be
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Red Box Recorders Limited Incorporated and registered in England and Wales with company number 04186453 our registered office is:
Bradmore Business Park,
If you have any requests concerning your personal information or any queries with regard to these practices please contact us by post to the above address, by email to firstname.lastname@example.org by telephone to +44115 937 7100 or through this website via our contact us page.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We use a third-party service, Google Analytics, to collect standard internet log details and information on visitor behaviour patterns and trends. We do this to find out things such as the number of visitors to the various parts of the site. This information is not considered personal data as it does not identify or reveal your identity.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: –
We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.
Data protection laws describe the legal bases that we can rely on to process your personal data, and below we set out the legal bases that we rely on to do so.
In most cases, we collect your personal data because you want to, or have, purchased products or services from us and processing of your data is necessary in order to perform the contract we have with you. Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. In particular, we may rely on this legal basis for processing in the following scenarios:-
We may also rely on consent in the following scenarios but consent will be proactively requested at the point of collection and we will make it clear what you are consenting to and explain what we intend to do with the information being provided.
We can also use personal information for our legitimate interests (or those of a third party) as long as those interests are not outweighed by your interests, and fundamental rights. examples of where we may relay on legitimate interest include:-
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We share your personal information only with the people who need to handle it so we can provide the Red Box products and services you enquire about or procured. We also share it with:
We may share your personal data with our staff, resellers, suppliers and partners located outside of the U.K.. This may involve transferring your data outside the European Economic Area (EEA).
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time. Where you opt out of receiving marketing messages, this will not apply to personal data provided to us as a result you purchasing any of our products or services.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you?
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request by contacting us.
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