Careers

Find out more about job and career opportunities at Red Box Recorders.

We’re growing and so can you

With our 30th year on the horizon we’ve got everything to celebrate! With an engaged and diverse team of homegrown talent and the best hires from across the industry, we have a truly invigorating team dynamic. Now is a great time to join Red Box Recorders - as the business grows you can too.

We want you to shine and have the opportunity to bring innovative product and operational excellence to our customers globally. We like getting to know each other so it’s not just about coming to work every day, it’s about getting things done and making progress.

We value our team and their wellbeing and listen to what’s really important to them. We offer a great reward package and other lifestyle benefits including pension, healthcare, flexible working and nursery vouchers, generous internal referral incentives and a short probationary period of just three months. We have offices in some of the best cities in the world including London, New York, Singapore and Hong Kong with our HQ located in Nottingham.

If you share our values we’d really like to hear from you, all our roles are typically advertised but there’s also a healthy growth plan so it’s always worth getting in touch. Email us on careers@redboxrecorders.com, or submit your CV for consideration below.

Helpdesk Analyst Posted 20th October 2017

Can you combine first rate customer service skills and you’re passion for IT to be the next generation of Helpdesk Analysts here at Red Box Recorders? You’ll be the first line of contact for our global customers for our call recording systems, taking ownership of issues, capturing, recording and monitoring, engaging the relevant stakeholders to escalate issues to resolution and maintaining a high touch level of contact with our customers.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Customer Support Engineer Posted 20th October 2017

As a Customer Support Engineer within Red Box Recorders you will be joining a dynamic and customer focused operational team who are responsible for providing 24/7 care to our global customer base of around 2000 and growing rapidly.

The current opportunity is to join our 'Day' team based at our HQ in Nottingham

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Field Engineer Posted 20th October 2017

The overall purpose of the role is to attend customer sites for new installations, upgrades, resolution of faults, swap out of hardware or customer health checks, whilst driving customer satisfaction.

Technically capable, you’ll be adept in both new software installations and clearly a competent trouble shooter, able to resolve software, network and telecoms issues within a voice and data hardware environments both on site and in a virtual environment.

A good team player, you work well under pressure, happy to support others in the team. Our engineers recognise the significance of owning and resolving issues and you’ll share that passion to deliver a first class customer experience.

Able to work in cross-functional teams and communicate with colleagues in both business and technical roles. Proven ability to meet tight deadlines, multi-task, and prioritize workload.

A work ethic based on a strong desire to exceed expectations with a can do attitude. You have a positive outlook and an outgoing nature with the willingness and drive to learn and develop within a rapidly expanding organisation. Our employees are motivated, hands-on and smart. It’s a great place to work, with a vibrant, friendly culture and a genuine desire to succeed as a team.

Please note the role does require extensive nationwide travel, possibility of overseas travel and occasional overnight stays.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Software Development Team Leader Posted 20th October 2017

Reporting to the Software Development Director, as Team Lead, you will manage the team to deliver a portfolio of products and features which contribute to the success of our customer worldwide.
Competent in managing both people and process you'll clearly be able to draw on previous experience to convince us of your capabilities. Able to be hands on, as well as leading the team, you'll stay very much connected with product development and enjoy a role which allows you to retain and develop your technical knowledge.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

QA Software Tester Posted 20th October 2017

Our QA Analysts are an intergral part of the development team in a test driven development framework. The overall objective of your role is to perform quality assurance testing for software solutions to ensure we deliver quality releases within specified timeframes. Working with the latest technologies we utlisie both manual and automated test processes in an Agile environment.
You are highly motivated, a talented self-starter clearly capable to make a valued contribution to the development process. You relish the opportunity to work with the latest software technologies and development techniques. Enjoying a challenge, you work well in a team and believe your skills can really contribute to the success of Red Box Recorders.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Submit your CV

We'd love to hear from you and discuss how we can help you move forward todayContact Us