Careers

Find out more about job and career opportunities at Red Box Recorders.

We’re growing and so can you

With our 30th year on the horizon we’ve got everything to celebrate! As we embark on the next phase of growth, we know we’ve got where we are thanks to the amazing people within our business. With an engaged and diverse team of homegrown talent and the best hires from across the industry, we have a truly invigorating team dynamic. Now is a great time to join Red Box Recorders - as the business grows you can too.

We want you to shine and have the opportunity to bring innovative product and operational excellence to our customers globally. We like getting to know each other so it’s not just about coming to work every day, it’s about getting things done and making progress.

We value our team and their wellbeing and listen to what’s really important to them. We offer a great reward package and other lifestyle benefits including pension, healthcare, flexible working and nursery vouchers, generous internal referral incentives and a short probationary period of just three months. We have offices in some of the best cities in the world including London, New York, Singapore and Hong Kong with our HQ located in Nottingham.

If you share our values we’d really like to hear from you, all our roles are typically advertised but there’s also a healthy growth plan so it’s always worth getting in touch. Email us on careers@redboxrecorders.com, or submit your CV for consideration below.

Customer Support Engineer Posted 25th July 2017

As a Customer Support Engineer within Red Box Recorders you will be joining a dynamic and customer focused operational team who are responsible for providing 24/7 care to our global customer base of around 2000 and growing rapidly.

This new model will augment our services, providing our users with additional monitoring, enhancing their experience, to compliment incident and problem management.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Field Engineer Posted 25th July 2017

The overall purpose of the role is to attend customer sites for new installations, upgrades, resolution of faults, swap out of hardware or customer health checks, whilst driving customer satisfaction.

Technically capable, you’ll be adept in both new software installations and clearly a competent trouble shooter, able to resolve software, network and telecoms issues within a voice and data hardware environments both on site and in a virtual environment.

A good team player, you work well under pressure, happy to support others in the team. Our engineers recognise the significance of owning and resolving issues and you’ll share that passion to deliver a first class customer experience.

Able to work in cross-functional teams and communicate with colleagues in both business and technical roles. Proven ability to meet tight deadlines, multi-task, and prioritize workload.

A work ethic based on a strong desire to exceed expectations with a can do attitude. You have a positive outlook and an outgoing nature with the willingness and drive to learn and develop within a rapidly expanding organisation. Our employees are motivated, hands-on and smart. It’s a great place to work, with a vibrant, friendly culture and a genuine desire to succeed as a team.

Please note the role does require extensive nationwide travel, possibility of overseas travel and occasional overnight stays.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Project Co-Ordinator Posted 25th July 2017

Are you an aspiring Project Manager looking for the next step in your career? If so, Red Box Recorders could be just the place for you...we are currently recruiting for a junior/entry level Project Coordinator to join our Project Office team.

The role of the Project Office is to facilitate and manage the delivery of software and hardware installations for our Voice Recording solutions to our customers across the globe. We’re a small team but pivotal in the organisation.

As Project Co-Ordinator, you will manage a reasonable portfolio of small to medium projects within your level of competency and will also devise plans, implement them and ensure these are completed in a timely manner.

The successful candidate will need to be;

• Driven and committed to personal development with an aspiration to become a fully fledged Project Manager;
• Self-motivated with great problem solving abilities - able to adapt quickly to changing priorities;
• Have a talent for multi-tasking and holding your nerve in the face of an impending deadline;
• Technically capable in IT software and hardware environments – an understanding of Voice Recording, VOiP or Telecoms would prove an invaluable asset;
• Being customer facing and working in cross function teams you must have excellent oral and written communication skills, including the ability to communicate effectively with both technical and non-technical stakeholders;
• Able to demonstrate a pragmatic, hands-on approach to project management and delivery.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Software Development Team Leader Posted 25th July 2017

Reporting to the Software Development Director, as Team Lead, you will manage the team to deliver a portfolio of products and features which contribute to the success of our customer worldwide.
Competent in managing both people and process you'll clearly be able to draw on previous experience to convince us of your capabilities. Able to be hands on, as well as leading the team, you'll stay very much connected with product development and enjoy a role which allows you to retain and develop your technical knowledge.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Software Development Director Posted 31st May 2017

As the company grows as an SME the Software Development Director role is needed to ensure the company both maintains its focus as it grows while also putting in place the staff, processes and procedures to support a more mature organisation. As Software Development Director, you will be responsible for the software development and QA functions across the company.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Receptionist & Administrative Assistant Posted 25th July 2017

Responsible for creating a positive experience you'll be the first point of contact for visitors and to provide administrative services for the business.
Replicating that same attitude internally, as the business administrator you'll deliver a wide variety of tasks under the direction of your line manager, collaborating with stakeholders across the organisation.

For more information about this role please download the detailed job description below, and to apply hit the “Apply Now” button or email us on careers@redboxrecorders.com.

Submit your CV

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