Financial trading and banks

Red Box enables you to monitor and record all audio communications to ensure your organisation complies with all regulations. Our solution gives instant resolution of disputed transactions and helps prevent fraudulent claims.

With a long history in providing solutions that exceed the requirements of MiFID, FSA and Pci, our technology and recorders deliver time and again!

Resilient and reliable

The Red Box solution not only records any communications, from trading room telephony, intercoms and interaction data to back-office telephony, VoIP and on-screen information; it captures and stores the data in one of the most established and resilient architectures available. You benefit from a solution that is always instantly accessible and retains records automatically in line with your business guidelines.

With a fully-integrated performance and quality evaluation suite, the solution can expand to your business compliance operations and processes to deliver evidence and finite adherence measurement to regulations and procedures. Advanced functionality offering screen-based recording triggered by on-screen applications or events (such as Web chat), plus the ability to offer audio analytics for automated detection of calls with significance to security, marketing or compliance, enable the solution to meet any requirement.

Moreover, you can have all this in a package unrivalled for its small physical size, ease of administration and access, and low cost of ownership.

Critical for compliance

Our solution is designed with your operational needs firmly in mind, with:

• IT-compliant technology that allows scalability, roll-out and resilience for any infrastructure
• Peace of mind delivered by proven reliability and performance
• A compliance-aware system that delivers self-checks, alarms and status information direct to system administrators
• Wordnet™ upgrades, support and enhancements for service continuity
• Future-proof – hardware-independent software-based solution