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Case studies
Park Retail
Read how we provided this financial services company with a call recording solution that offers call monitoring and appraisal, all within their existing IT and communications infrastructure.
Cambridgeshire Constabulary
We helped this UK police force improve evidential disclosure by providing total recording and storage of voice and radio communications.
Discover the World
We enabled this travel agency to record all voice calls, both to aid staff performance and training, and to ensure telephone contract compliance.
ODL Securities
How we helped this financial trading company to meet FSA compliance requirements with 100% available voice recording using a Wordnet™ Series 3–based solution.
Southwark Council
Via Pearson Government Solutions, we enabled Southwark Council to record all VoIP communications and encrypted CTI data from three switches.
Notting Hill Housing
How we helped this public-sector housing association record all calls via its Ericsson VoIP telephone system and improve agent call-handling performance.
If you’d like to know more about any of these customer solutions, simply send us an enquiry.